Jim is a Veterans Business Banker and Business Banking Manager at the Commonwealth Bank, dedicated to helping veteran entrepreneurs and business owners achieve financial success. An Army veteran himself, Jim brings a deep understanding of the military community and the unique challenges faced by those transitioning into business. With extensive experience across hospitality, real estate, FMCG, gas, and banking, he has successfully developed and implemented strategies to enhance productivity, streamline operations, and drive positive cultural change. Passionate about innovation and customer-focused solutions, Jim leverages his expertise in telephony, IT, and CRM systems to support businesses in reaching their full potential.